Sample evidence pack: a closed damp and mould case.

This is what Assure produces when a case is closed and you ask for the location evidence pack. It was generated by the app itself, from a fictional case in a demonstration organisation. Every name, address, date and photo is invented, and every page is marked SAMPLE, fictional data.

What the pack shows

1. The report. The tenant’s report, with the time it arrived and a request for an in person inspection.
2. The investigation. Who carried it out, whether it included a physical inspection, and the outcome.
3. The dates. The deadlines the app calculated from the Regulations, each with what was recorded against it.
4. What was done. The written summary, safety advice, temporary rehousing, a further investigation and updates to the tenant.
5. The repair. The work, the re-survey and the closing of the case.
6. The record. An audit log of every step, and a verification hash printed on every page.

The document reference and verification hash in this sample were generated with the sample. They apply to this sample only.

A pack records what the system calculated and what people recorded. It does not say whether a landlord has complied with the law. Check the duties against the Regulations yourself.

Sources

1. The Regulations as made (legislation.gov.uk)

General information, not legal advice. Check the primary source before relying on any statement, and take advice from a housing lawyer on your own position. Last reviewed 19 October 2026.